FAQ

Frequently Asked Questions

  • How much does my dog poop?

    Short answer...A LOT!!! Depending on the size and breed of dog, your little buddy poops on average 1-2 times every day and leaves 3/4 lb. every day adding up to 5 lbs. per week and, get ready for this...274 lbs. per year.



  • Does Doody Sergeant® clean the whole yard? How do you find all the poop?

    Doody Sergeant® will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc. 



    Our Pooper Scooper Troopers police the battlefield in a grid-like pattern where the entire perimeter is policed twice to find every dropping. 

  • Do you provide dog waste services year round?

    Yes!!! Doody Sergeant® provides dog waste removal services all year round regardless of the weather or temperature. Its never too hot, cold, or wet for us to send our Pooper Scooper Troopers into battle. However, in the event of a natural disaster (i.e. hurricane, tornado, etc.) we may reschedule your service to ensure the safety of our troops.



  • How much does it cost? Do you have discounts?

    Doody Sergeant® has several sevice plans starting as low as $15 per service. Our plans depend on the number of dogs you have, service frequency, and the size of your property. 



    We also have several discounts and bonuses when you sign up for a monthly subscriptin.All discounts and bonuses are deducted from you next months monthly billing. They include:  



    1) Veterans & First Responders Discount, 


    2) Referral Bonus,


    3) Neiborhood Bonus,


    4) Feedback Bonus,


    5) Social Media Bonus



    ***see Discounts and Bonuses Page for details

  • How do you ensure my safety and that of my dogs?

    At Doody Sergeant®, the safety of our clients and their dogs is paramount. We meticulously clean our equipment and footwear with kennel-grade disinfectant after servicing each yard to prevent germ transmission. 



    Our Troopers are dog lovers and are happy to clean your property while they're outside, provided they are friendly and don't hinder our work. If they're not as friendly or make our job harder, we kindly ask that you keep them indoors until we've finished our services.



    Additionally, we provide gate photos post-cleaning to assure you that your pets remain securely within the yard, and we ensure that all our employees have passed a thorough background check.

  • Do I have to sign a contract for pooper scooper services?

    No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.

  • How do you dispose of the pet waste after each cleanup?

    Proper disposal is essential to environmental safety as dog poop is considered a hazardous material. Each location is slightly different. We will double bag the waste and place it in each customer’s trash can or neatly on the side of their house if there is no trash can present we'll take it with us and dispose of it with Waste Management. 

ASK QUESTIONS HERE

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